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      Require Login on Trip Pages - User Experience

      When you have enabled 'Require Login on Trip Pages.' Here is a simple showcase demonstrating how a traveler goes through the login process when booking a Trip

      If the Traveler is NOT logged in when they go through Checkout

      They will first go through the checkout, THEN be prompted to login. See screenshots for the flow below.


        • Traveler completes registration and paysScreenshot 2024-10-02 at 10.02.51 AM

        • They will receive a payment confirmation email
          • From this email they can click to "make an account"
        • The Traveler will be redirected to the Login page and see a pop-up message from the Trip [ JENNY, THIS IS WHERE YOU NEED TO DOCUMENT THE WAY THIS IS CONFIGURED]


          • If the traveler already has an account, just fill in the account information and log in and the booking is not at risk
          • If the traveler don't have an account
            • The traveler can click 'Forgot Password' > 'Reset Password' > 'Create an Account'

      Screenshot 2024-10-02 at 10.24.54 AM
      Screenshot 2024-10-02 at 10.25.07 AM
      Screenshot 2024-10-02 at 10.25.22 AM

            • After filling in all the information, click 'Create Account' to create an account

        • The page will redirect to the traveler dashboard, and the all booked trip will appear on the dashboard

      • Log in before Check out

        • If a traveler already has an account, on the checkout page, click 'Login to see your trips'
        • The checkout page will redirect to the login page. Fill in the account information and click 'Log In'
        • The page will return to the checkout page, and the traveler can pay for this trip
        • After finishing the payment, the page will return to the trip page, and the status will become 'Booked'

      Need more help?

      Reach out to the YouLi Support Team via the chat box at the bottom of your screen or submit a Support Ticket request. If you need more advanced support, schedule a 1:1 Consulting session with one of our experts, and we will walk through Traveler flow options & best practices.