---
title: "How-to: Create Per Person PDF Confirmation - With Overview, Itinerary, Invoice, Documents, Contact Details"
description: A PDF Confirmation can be generated from the TripBoard to create a snapshot or version of the confirmed Trip for the Traveler. Create a new confirmation for each change request to keep track of the changes.
---

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# How-to: Create Per Person PDF Confirmation - With Overview, Itinerary, Invoice, Documents, Contact Details

## A PDF Confirmation can be generated from the TripBoard to create a snapshot or version of the confirmed Trip for the Traveler. Create a new confirmation for each change request to keep track of the changes.

**PLAN:** Included in **Grow** and above - [view pricing plans](https://go.youli.io/pricing-comparison)

![PDF Confirmations](https://support.youli.io/hubfs/Illustrations/PDF%20Confirmations.svg)

Your team can generate PDF snapshots of the Itinerary/invoice for travelers as a final confirmation or at each stage along the way from quote, acceptance, initial booking and final payment. 

### What's Included in the PDF

- Your logo in the header & footer (set or change that [here](https://support.youli.io/360001167496-business-branding-adding-your-logo-favicon-colors-font?hsLang=en))
- Links and sections use your primary brand color (or the [trip specific branding if enabled](https://support.youli.io/360004140216-brand-options-on-trip-pages-to-sell-for-multiple-agencies-in-one-account?hsLang=en))
- The first page includes standard trip information: 
    - TRIP BANNER
    - TRIP NAME
    - START DATE & END DATE
    - TOTAL PRICE for this booking
- TRIP OVERVIEW (if selected on generation) 
    - Images + Videos removed
- Detailed ITINERARY with videos removed
- INVOICE 
    - Including payments made & Balance Due
- The final page includes: 
    - [Default content for these sections can be set per account](https://support.youli.io/how-to-settings-defaults-for-pdf-confirmations?hsLang=en)
    - Documents ([section label can be changed](https://support.youli.io/360001095715-how-to-customize-trip-page-menu-control-what-your-travelers-see?hsLang=en)) 
          - Link to Documents section on TRIP PAGE (using the MAGIC LINK) - in case there are additional documents for this **Traveler**, like e-Tickets.
          - Content entered when generating PDF
    - Contact Us ([section label can be changed](https://support.youli.io/360001095715-how-to-customize-trip-page-menu-control-what-your-travelers-see?hsLang=en)) 
          - Content entered when generating PDF
- Page numbers

### Pre and Post Tour Itinerary now Included

The **Itinerary** and **Highlights shown on Itinerary** for Pre and Post tours are now included in the Main Trip Page and the generated PDF.

[Learn more about Pre and Post Tours](https://support.youli.io/how-to-link-pre-and-post-tours-to-a-main-tour-using-tour-series?hsLang=en)

### How-to Generate PDF

If this feature is enabled for your account, you will see the PDF CONFIRMATIONS block on the TripCRM and [TripBoard](https://support.youli.io/360002163376-manage-people-understanding-your-travelers-tripboard?hsLang=en)

Simple click CREATE NEW PDF and follow the prompts.

- Option 1: From TripCRM \> Manage People  
  ![](https://support.youli.io/hs-fs/hubfs/Screenshot%202026-05-22%20at%204-22-26%E2%80%AFpm-png-1.png?width=670&height=101&name=Screenshot%202026-05-22%20at%204-22-26%E2%80%AFpm-png-1.png) 
    - **Generate in Bulk**
      
      You can also generate these documents in bulk directly from your TripCRM. Simply select all travelers who need the PDF, then click Generate PDF.
      
      To configure your PDF, select Configure Your PDF and choose Await Email Confirmation, as bulk processing may take a moment. A confirmation email will be sent to **you (ONLY YOU)** once the generation is complete.
      
      Once generated, your travelers will be able to view and download their personalized PDFs directly from their individual Trip Page.
- Option 2: From Traveler's TripBoard![](https://support.youli.io/hubfs/Screenshot%202023-04-06%20at%204-04-10%20pm-png.png)

Fields you can control:

1. **File Name** 
     1. Defaults to "\[Trip Short Name\] \[Trip Name\] \[Date Generated\]"
     2. This can be edited after generation
2. Choose to "**Include Trip Overview Section**" 
     1. Uncheck if your description is too long or not needed in the confirmation
     2. This cannot be edited after generation
3. **DOCUMENTS content** 
     1. This content will appear on the last page under the "Documents" section
     2. The default content that appears here [comes from your Team Account](https://support.youli.io/how-to-settings-defaults-for-pdf-confirmations?hsLang=en)
     3. **Recommended**: include link or paste in your Terms & Conditions/Cancellation Policy.
     4. This cannot be edited after generation
4. **CONTACT US content** 
     1. This content will appear on the last page under the "Contact Us" section
     2. The default content that appears here [comes from your Team Account](https://support.youli.io/how-to-settings-defaults-for-pdf-confirmations?hsLang=en)
     3. **Recommended**: Include emergency contact info and an email for non-urgent requests
     4. This cannot be edited after generation
5. **PDF Confirmation Version Note**

1. 1. Only visible to your team on the TRIPBOARD to distinguish between different versions of these PDFs
     2. This CAN be edited after generation

### ![](https://support.youli.io/hs-fs/hubfs/Screenshot%202023-04-06%20at%204-17-56%20pm-png.png?width=438&height=649&name=Screenshot%202023-04-06%20at%204-17-56%20pm-png.png)

Then you will see the file here:

![](https://support.youli.io/hs-fs/hubfs/image-png-Nov-13-2025-09-15-20-4287-PM.png?width=670&height=372&name=image-png-Nov-13-2025-09-15-20-4287-PM.png)

Clicking on that you can see the PDF:

![](https://support.youli.io/hs-fs/hubfs/image-png-Nov-13-2025-09-17-19-9605-PM.png?width=488&height=1225&name=image-png-Nov-13-2025-09-17-19-9605-PM.png)

### PDF Actions in Table

Once a PDF has been created you can:

1. Download the PDF by clicking the file name
2. Edit the Filename and Version Note
3. Hide/Show the PDF to the **Traveler**
4. Delete the PDF (if you have permission as a **Team Owner/Admin**)

### Download All Trip PDF Confirmations via Resources

- All generated PDFs are also available under the RESOURCES & UPLOADS section for each trip. 
- You can download all generated PDFs by clicking ... OPTIONS and selecting "DOWNLOAD ALL."

![](https://support.youli.io/hubfs/Screenshot%202023-04-06%20at%204-11-36%20pm-png.png)

### Watch 3-Min Video

<iframe height="315" src="https://www.youtube.com/embed/gAFsJSfJ9Fc" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;" width="560" allowfullscreen data-mce-src="https://www.youtube.com/embed/gAFsJSfJ9Fc" data-mce-style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: none;" data-mce-fragment="1"></iframe>

### Troubleshooting

- When I copy a link to the PDF and send to my client, they get an error that looks something like this:
  
  ![](https://support.youli.io/hubfs/pdf%20permisssion%20error%20screenshot-png.png) 
    - The links you see on the TRIPBOARD are ***only valid for 24 hours***.
    - Reload the TRIPBOARD and get a new link. Ideally, you'd send them to their TRIP PAGE so they can download the PDF whenever they are ready. But if you have to send them the link to the PDF: Make sure they download it within 24 hours or get a new link again.

- The date in my generated PDF is wrong 
    - The generated date included INSIDE the PDF is in UTC
- I can't delete a PDF 
    - Check with your **Team Owner/Admin** to delete PDFs
- I cannot CREATE NEW PDF 
    - Only **Team Members** can create PDFs
    - **Co-Planners** and **Trip Coordinators** cannot create PDFs

 

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