TROUBLESHOOTING: Embedded Trips

TROUBLESHOOTING:

1. Do you have any Public AND Listed Trips?

If you don't see any trips after you've added the code, double check that you have trips that are Public AND Listed as listed in step 4 above.

The quickest way to check is to:

  1. Click on your account name in the upper right corner of the the application. It looks something like this: 
    Screen_Shot_2019-01-25_at_3.11.09_PM.png
  2. Once clicked you'll see an option for WEBSITE
  3. Click on that to be taken to your collection of Public and Listed trips.

FIX: If there are none shown on your Plug N Play website, then update the trips you want to be Public and Listed before continuing to test the integration. You can always make a test trip and then archive it later.

2. Do you have any Public AND Listed Trips - that are in the future?

If the only Public AND Listed Trips you have in your account are in the past, they will be shown under the PAST tab on your Shop, but they will NOT appear on your website.

This can be confusing since the OPEN tab in this case is hidden, showing only the PAST trips.

FIX: Update the past trip to have future dates or estimated dates from inside the trip, make sure it is Public and Listed before continuing to test the integration. You can always make a simple test trip and then archive it later.

3. Do you have any Public AND Listed Trips - that are in NOT closed?

If the only Public AND Listed Trips you have in your account are closed to registrations, they will not be shown in your Shop but if embedded in your website it will still show. 

To re-open a trip, change the close date to a date in the future or clear it altogether.

Close_Date.JPG

4. Do you use WIX to host your website?

We now empower you to integrate your website on WIX. However, you do need to go through a few different steps. 

Copy your shop script from one of your trip pages and then paste it into your Wix website by adding an HTML frame. Be sure to put <p></p> in front of the script you copied from YouLi. And

<base target="_blank">

ABOVE the HTML Code. 

 

Watch the whole help video here: 

5. Are you not seeing your trip embedded? 

If you have a trip in “Brochure” mode that you don’t want listed on your shop, you can leave it as Public (and NOT Listed) and simply click COPY THIS TRIP to grab the snippet and embed it onto your website as a catalog of potential itineraries. This allows you to only make your set departure trips as Listed on your Shop since they can be booked immediately.

6. Don’t want to List your Brochure trips on your YouLi shop but want to embed on a landing page on your website?

If you have a trip in “Brochure” mode that you don’t want listed on your shop, you can leave it as Public (and NOT Listed) and simply click COPY THIS TRIP to grab the snippet and embed it onto your website as a catalog of potential itineraries. This allows you to only make your set departure trips as Listed on your Shop since they can be booked immediately.

brochure_embed_gif.gif

7. Wordpress ONLY: Seeing your trip somewhere other than where you placed the snippet?

For Wordpress sites, if applicable, put the snippet in a Group block instead of a regular block. Otherwise the trip may appear at the bottom of the page or in an unexpected location.

8. Looking for another style?

Explore the embedded Trip Card styles available