---
title: What changes are syncable across all my Trips and Templates?
description: When you make a change, sometimes you want that to only affect the current Trip or Template and sometimes you want that to be across many. This article covers the ways that bulk changes can be made across Trips and Templates depending on the change.
---

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# What changes are syncable across all my Trips and Templates?

## When you make a change, sometimes you want that to only affect the current Trip or Template and sometimes you want that to be across many. This article covers the ways that bulk changes can be made across Trips and Templates depending on the change.

### **What is Syncable?**

Normally if you make a change it applies only to the TRIP you are changing. However, there are times when changes can be applied across an entire account or across certain trips and templates. In order to ensure that changes sync correctly to the right trips, it’s important the account has been configured properly so the changes are made where you expect them to be. In YouLi, we use the term “synced” to describe when items are linked together and will be changed by changes made by the parent.

[TEMPLATES](https://support.youli.io/360001266656-how-to-create-a-trip-template-then-use-it-to-make-a-new-trip?hsLang=en) are used to collect settings for particular itineraries that are repeated. They are just like TRIPS except they do not contain any people (or invitees). To organize TEMPLATES and TRIPS together, we recommend using [TOUR SERIES](https://support.youli.io/4432838688271-multiple-departures-and-custom-quotes-using-tour-series?hsLang=en), this is also required if you want to link PRE/POST TOURS to a MAIN TOUR.

### Launching new products (itineraries)

When you are launching new products, you’ll likely make a new TEMPLATE to outline what is typical for the product.

If there are PRE/POST TOURS, it is recommended to also make PRE/POST TEMPLATES, put them in the same TOUR SERIES as the MAIN and then link the templates. 

[Learn more about Pre/Post Tours](https://support.youli.io/how-to-link-pre-and-post-tours-to-a-main-tour-using-tour-series?hsLang=en)

If you are using ROOM LEVEL INVENTORY then you’ll likely want to setup your rooms in the TEMPLATE, so that changes will be synced to the TRIPS made from that TEMPLATE.

### Launching new departures (specific dates)

When you are launching departure dates, if you are using a TEMPLATE, then you’ll CREATE TRIP FROM that TEMPLATE. Then you’ll set your departure dates and create the TRIP. At the moment that action is taken, the information from the TEMPLATE is copied to the TRIP. This document outlines what information can later be synced compared to what information is copied once and cannot be synced via the platform.

If you need to do bulk updates across trips, you can open a ticket to see if we can support you, some plans include this extra level of support or you can purchase one-off bulk changes.

### Information that can be Synced

1. **‘Template Notes’** - when these are changed in the TEMPLATE, they will appear in the TRIP SUMMARY of any TRIP created from that TEMPLATE. Changes made in the TEMPLATE will sync automatically and no list of impacted trips is shown. This field cannot be changed at the TRIP level, so there is no danger that trip specific information is lost. If you do need trip specific notes, see ‘Trip Notes’. 
     - Example: Information about the main supplier for this template including preferred contact method would apply to all trips and any changes would need to sync. So enter that in the ‘Template Notes’.
     - Example: Information about specific events or holidays that will impact this trip will vary, so in the TEMPLATE set the ‘Trip Notes’ to something like “Note any special events or holidays that will impact this tour, delete this text if none apply”. The expectation is that when the specific TRIP is created, the ‘Trip Notes’ should be edited to contain TRIP specific information that should not be synced from the TEMPLATE.
     - ‘Trip Notes’ can be set in the TEMPLATE, but once the TRIP is made, any changes in the template will not sync. Be sure to put things that need to change at the TEMPLATE level in the Template Notes and anything in the Trip Notes set at the TEMPLATE level should be guidance for how to use the field at the TRIP level and expected to be changed on a per TRIP basis.
     - [Learn more about Trip and Template Notes](https://support.youli.io/360001305095-trip-notes-activity-feed-?hsLang=en)
2. **‘Room Level Inventory’** - Rooms that are created in the TEMPLATE appear on any TRIP created from that TEMPLATE. The name and descriptions cannot be changed at the TRIP level. If they are changed in the TEMPLATE, those names and descriptions are automatically updated. 
     - QUESTION: if the package is changed on the TRIP, if the package is updated in the template does that override the package on the TRIP? I don’t think so, but need to confirm.
     - ‘Room Notes’ can be changed per TRIP and are not synced from the TEMPLATE
     - Assigned people are assigned per TRIP and are not synced from the TEMPLATE
     - The package can be changed per TRIP
     - If a room is created on the TRIP, it is not synced to the TEMPLATE, so that is a unique room.
     - [Learn more about Room Level Inventory](https://support.youli.io/manage-room-inventory-per-named-room?hsLang=en)
3. **Images** 
     - Some images are cached for up to a year. If you have uploaded a new image in the library and you’re not seeing the new image where you expect on the TRIP PAGE, then check for a button to ‘Bust Cache’. This only applies to images used as the trip banner or thumbnail for highlights and itinerary items. *Images referenced inside descriptions are not cached.*
     - **WARNING:** sometimes images are not copied, but are referencing the original trip or template that made the image, so in those cases, deleting or changing the images in the original template/trip WILL impact the copied trip, we do not warn people about this in the UI, so they might accidentally do this when cleaning up templates or old trips.
     - If your account has the Global Image Library feature, then any change to an image in the library will automatically apply to any TEMPLATE or TRIP using that image. However, if you change the file name in the library, then it will break any references to that image. If you want to change the image content, simply upload the new image with the same name. You might need to bust the cache to ensure the latest version shows for everyone.
     - If you do not use the [Global Image Library](https://support.youli.io/managing-images-per-trip-or-per-account-global-image-library?hsLang=en), then images are not synced and any changes to images are only applied where the change is made.
4. **Library** - this is managed separately from TEMPLATES but items from the library can be included in TEMPLATES and their synced status will be copied to their child TRIPS, so you can use the TEMPLATE to define which items are included and then make an changes that are TRIP specific by making those items UNIQUE on the TRIP. Otherwise, items that are synced from the Library can be updated in the Library. A list of the impacted TEMPLATES/TRIPS is included when editing these items so you can confirm before making the change or make the ones you want to exclude UNIQUE. This applies to: 
     - [Content Library](https://support.youli.io/content-library-highlights-itinerary?hsLang=en) 
           - [Highlight items](https://support.youli.io/360001287095-how-to-add-highlights-itinerary-items?hsLang=en)
           - [Itinerary items](https://support.youli.io/360001287095-how-to-add-highlights-itinerary-items?hsLang=en) - you can edit the dates of the itinerary items on the TRIP without making the item UNIQUE, so the dates set are not overridden from the library (and cannot be set in the library)
     - [Task Form items](https://support.youli.io/task-library?hsLang=en) - you can edit the specific due date of a TASK without making it UNIQUE, any other TRIP specific change will require you to make it UNIQUE first.  
       <https://support.youli.io/task-library?hsLang=en>

1. - [Learn more about syncing changes](https://support.youli.io/how-to-sync-changes-in-the-content-library-task-library?hsLang=en) from Library items.

Anything not included above is not synced, but we are working on supporting this in the following areas to allow for updates to be synced from the parent TEMPLATE. 

**‘Pricing Package’** - these can be created in the TEMPLATE, so they will be copied to the TRIP on creation, but any changes made in the TEMPLATE after creation will not sync to TRIP.

*COMING SOON: Ability to apply changes from TEMPLATES to TRIPS for the following fields.* 

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