Guidance to recover missing images in your descriptions.
WARNING: The following images are no longer available on YouLi, so they will need to be restored from any backups you might have.
If you had images inside your description boxes (like the one above) in any of the following places:
- Trip Overview
- Itinerary Item Description
- Highlight Item Description
- Pricing -> Package Descriptions
- Pricing -> Pricing Explanation
- Task Instructions
- Pricing Explanation
- Business Blurb (Starter Website)-
Watch this loom for a quick overview to recovery missing images:
We recommend
- Reviewing your ACTIVE TRIPS and updating/removing anywhere the images that are showing as broken
- Folder creation in the FILE MANAGER has been restored - but the original folders are not recoverable - you'll need to recreate your folder structure
If you have a single image you use a lot across many TRIPS, contact support@youli.team to let us help you apply the image in bulk.
For related recovery advice see also