New Features - Release 2.175/2.176 - Apr 24, 2024 - Checkout Flow & Duty of Care & Enhancements

Checkout Flow is now available on ALL Plans - and the labels for Booking Flow have changed to be more clear. Duty of Care functionality is being tested in ANZ - we are seeking sponsors in US, CA, UK and EU who are seeking a competitive advantage.

๐Ÿ‘€ Tired of Reading? Watch or join us Live!

What have you missed?

  • March Web Event
    • Save Card
    • Transfer people between Trips
    • Refund + Cancel
  • April Web Event - Watch this one on Facebook - only 30 minutes!
    • Card vs List View
    • Search by Tag - use for status
    • Archive - why it matters for your data security
  • COMING UP: May 16th - Register to join us, here!
    • This session is a good time for UK/European clients
    • Click the link to view the details & register ๐Ÿ”ฅ

โ†ช๏ธ Change your flow โคด๏ธ

  • Tired of needing to reset to your preferred BOOKING FLOW? Change your DEFAULT BOOKING FLOW under ACCOUNT > SITE SETTINGS > DEFAULT BOOKING FLOW.
    default-booking-flow-176
    where-default-booking-flow-site-settings
  • This will apply to any new TRIPS you create - but does not change existing TRIPS or TEMPLATES.

#8754, 9017

๐Ÿ’ฎ Checkout Flow for everyone - on by default

  • We've had this feature for a while, but it's been locked down. It's now generally available for all of our users, even Explorers
  • --> Learn more about Checkout Flow
  • It was formerly called "BOOKING STYLE" but that wasn't quite right, so it's now called "BOOKING FLOW."
  • We've also changed the labels to be more clear

booking-flow

 

OLD NEW
Register to Pay Register to Pay - use Trip Page for expressions of interest and payments
Checkout Flow BEFORE Trip Page Checkout - pay with Checkout, then view Trip Page
Checkout Flow AFTER Trip Page Trip Page + Checkout - review Trip Page, then proceed to Checkout  (this is now the default setting)

#8754, 9036 

 

โ˜‘๏ธ Trip Coordinators can now Review Pending Tasks

  • Now your Trip Coordinators can complete the pending review on TASKS that require review.
  • Learn more about Trip Coordinators
  • Learn more about TASKS that require review [TODO - link article]

#9050

 

๐Ÿ’ณ Ask: Make a Charge can use a Saved Card - "Manual Autocharge" ๐Ÿ˜

  • If you have enabled our SAVE CARD feature, and your Traveler has saved a card, you can now use that to charge due payments via Make a Charge.
  • We are excited to see about 10% of our customers have adopted this feature since it released last month, but we'd love to see more!
  • This is one more step towards releasing auto-charge - because your team can charge a card that has been saved for payments - which is what would happen if auto-charge was enabled. We'd love for people to test this manually to confirm they don't get a lot of chargebacks to know whether auto-charge will work for your business.

TIP: You can also save a card when making a charge if the Traveler already has a YouLi account. This does require that SAVE CARD is enabled in your account.

COMING SOON: The ability for Planners to save a card even when the Traveler does not have an account. This means that Travelers will always need an account to use a Saved Card, but if your team is logged in, you will be able to use cards you save from Make a Charge, as Planners.

#8754

 

๐ŸŒ Where in the world are your Travelers? 

Duty of Care - Traveler Tracking & Destination Alerts

We are currently launching our DUTY OF CARE with SMART TRAVELLER DESTINATION UPDATES + TRAVELER TRACKING in Australia & New Zealand - our sponsor client gets exclusive access and a competitive advantage in their market. 

We are looking for sponsors in other markets who seek a competitive advantage and improved compliance with their own Duty of Care requirements.

  • See the latest government alerts per destination
  • See where your travelers are or WILL be on a interactive map
    • Grouped by Trip
    • Searchable by Date
  • Download impacted travelers 
  • Message impacted travelers

If you'd like to offer your clients the comfort of knowing where their Travelers are and what risks they are currently facing - get in touch to explore sponsorship of Duty of Care in your market.

Jordan example

traveler-tracking-jordan-snapshot

Bangladesh example

traveler-tracking-bangladesh-snapshot

#8719

 

๐Ÿ”œ Coming Soon: Enhanced Image Uploader

We have heard you, we need a better image uploader!

Our Devs are furiously working on it because we know it's a critical part of how you use YouLi!

 

๐Ÿ˜Ž Automatic Archival of Trips

IMPORTANT: On April 25th - YouLi will auto-archive Trips in the past, that are over 1 year old. Have questions?  Read more

  • For data security reasons we recommend archiving your TRIPS. YouLi will be auto-archiving Trips over a year old for you every April. Get ahead of the game and archive your Trips to protect your data.
  • Not sure what it means? Click to ARCHIVE (from any of your TRIPS) and you'll see a popup explaining it in detail, like this. And you can always RESTORE after.

Rooming Map / Deck Plan

We released a few new deck plans this month for clients who use our Rooming Map / Deck Plan feature.

Learn more about installing a rooming map for your venue / hotel or cruise ship

Great to see the Maria Theresa was sold out (that's why all the rooms are grey):

deck-plan-example

Bugs & Enhancements

  • ๐Ÿž 9059 - Race condition when using a save card cleared payment ID - FIXED!
  • ๐Ÿž 8741 - Custom Email Templates Fix
  • ๐Ÿž 9033 - In some cases we detected a URL in the comment box on form that wasn't there - blocking the submission - FIXED!
  • ๐Ÿž 9040 - handle TTC cancellation process smoother
  • ๐Ÿ’ช 9011 - Change the Future, In Progress, etc pill style to be clearer about what is on and off. In the screenshot below "Past" is off and the rest are on.
    dashboard-date-pill-feature
  • ๐Ÿ’ช 8949 - Activity log added when a traveler saves a card for future use - this includes links to Stripe, links to use this card from Make a Charge and documents the exact consent they gave when saving the card so you know what usage you have permission for. save-card-activity-log-sample
  • ๐Ÿ’ช 8995 - Remove the "search results" from the Trip Coordinator view on Dashboard since they cannot search.
  • ๐Ÿ’ช 8848 - Adjustments to smartraveller email alerts sent via YouLi
  • ๐Ÿ’ช 8397 - Itinerary items now open from the top, even if you've come from a long list of itinerary items
  • ๐Ÿ’ช 9006, 9010 - Enhancements to full width view on dashboard
  • ๐Ÿ’ช 9016 - fixed typo in grouping popup on TripCRM

 

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Workshop creative sign 


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