Whether you are testing your first trip or onboarding your next set of travelers onto your White Label (Branded) Mobile App, this article guides you through the process.
This article only applies if you have purchased a White Label Mobile App. This is NOT included in any plans and requires a setup process that includes a testing phase.
If you're ready to take your brand to the next level, reach out to Sales about whether White Label App is right for you.
If your app is ready for testing or already in the App Stores, then read on!
Downloading the App
Once your app is ready, you'll be able to search for it in.
Screenshots are using the client example "Reho Study Tours" - your app will have YOUR branding.
- Apple App Store
- Note that we cannot control the ads shown for your keywords in the app store
- Note that we cannot control the ads shown for your keywords in the app store
- Google Play Store
Branding
This example is Solamoré and showcases the brand color and splash image on the homescreen of the app
Pushing from YouLi to your App
Once you're trip is ready to go, you can find the "PUSH TO YOUR APP" button on top of the Trip CRM as shown:
Click the new button whenever you need to push your trip changes and new booked travelers to the app. There's no harm in pushing multiple times.
Before pushing be sure:
- You're itinerary data is correct
- All the people you want to have access to the app are:
- Showing as "REGISTERED" in the Trip CRM
- Have a unique email address
WARNING: People who do not have an email on their YouLi Trip will NOT be pushed to the App. So you'll need to add an email before pushing to ensure they can access their trip
People sharing email addresses will only see one version of the itinerary in the app.
Testing your first Trip
No automatic notifications are sent to Travelers, so you can test things out before you onboard them.
Be sure to create a test Traveler so you can see what their experience is like - you'll need to login as them on one device and as a Planner in another device (or work with a colleague) to properly test.
Onboarding Planners onto the App
All Trip Planners are added to the Trip so they can message anyone directly via the App
Onboarding Travelers onto the App
All Registered Travelers from the Trip that was pushed are added with a password of their Reference code from their invoice
They will be prompted to change their password once they login.
They must use the email they registered on the trip with.
Troubleshooting
Contact us to configure your API Key
If you see this error, then your integration is not complete, contact support or your account manager to check on the status of your integration and ensure your API Key is properly installed.
