Payments
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      3. Payments

      Collect Payments via Payment Gateway (Credit Cards+)

      Take payments via credit card using Stripe (or optionally other payment gateways like Square or Authorize.net). Easily pass on the fees.

      More than Credit Cards - Additional Payment Methods via Stripe

      Learn More

      Pass on a Surcharge (and YouLi fees)

      Learn more

      Charge Descriptions - Details Passed with Charge

      Learn more about extra meta data passed to Stripe

      Ever wondered who xyz@gmail.com is when trying to reconcile a payment from Stripe, Square, etc?

      You don't have to guess, because we send the details in the payment charge description.

      This includes:

      1. Reference Code 
      2. Full Name - the name of the person paying
      3. Name of the Trip (or trip short name)
        1. Change this setting under Account > Paymentscharge-description-payment-option
      4. Installment - or Balance Due if no installment
      5. The number of people included in the payment
        1. 1 person
        2. 2 people
        3. etc

      Description example:

      F28B2D6 : Angela McMillon : 8 Incredible Jordanian Days - For the Adventurous Traveler : Balance Due : 2 People

      Square charge descriptions are truncated to 60 characters

      PayPal charge descriptions are truncated to 128 characters

      This is to comply with their requirements, so your actual description might be shorter than expected, but the critical information is included in the front.

      We recommend choosing the "Trip Short Name" with PayPal and Square to fit more relevant information into the allocated space.

      Advanced Option: Connect a Different Gateway per Trip

      AVAILABLE PLANS: Enterprise

      Do you own multiple gateway accounts? Do you sometimes work with suppliers that should be paid directly?

      Advanced Option: Other Gateway Options

      AVAILABLE PLANS: Enterprise

      Are you having trouble with Stripe holding your funds? Do you get a better rate through your bank via Authorize.net? Check out our other gateway options.
      • Every payment gateway provides different features and prices. All of these gateways allow your Travelers to pay via credit card.
      • Each of them have different fraud rules, holding policies, and fees. Be sure to contact the gateways to find out which one is right for you. Then let us know which one you prefer.

      Gateway Options in YouLi

      • Stripe - our default, available on all accounts
      • Square - available on Lite and above
      • PayPal - available in countries that don't have Stripe/Square or on Grow or above 
      • Authorize.net - available on Grow (Annual) and Enterprise
      • Cybersource - available on  Enterprise

      Need more help? 

      Reach out to the YouLi Support Team via the chat box at the bottom of your screen or submit a Support Ticket request. If you need more advanced support, schedule a 1:1 Consulting session with one of our experts, and we will walk through Traveler flow options & best practices.