Can't Find a Trip as a Planner?
Don’t fret — here are a few quick things to check
1. Check the "Past" Quick Filter
Trips that have already taken place automatically move out of the Active view.
For example:
If your trip was called "Teachers Weekend" and it just finished, it may now appear under Past instead of Active.
To find it:
- Go to Trip Dashboard
- Click the Active tab at the top
- Select Past from the Quick Filter options

This is the most common reason planners can't find a trip.
2. Check Archived Trips
If the trip still isn’t visible, it may have been archived.
Learn how to check archived trips here:
How-to: Archive, Restore or Permanently delete a Trip (Manual and Automatic)
3. Confirm You're in the Right Account
Sometimes planners accidentally create trips under a different:
- Team
- Account
- Login email
Try:
- Logging out and back in
- Checking with your team owner
- Confirming you're in the correct Team
4. Still Can't Find It?
If you're a Traveler instead of a Planner, see this guide instead:
I'm a Traveler & I Can't Find My Trip Or It Isn't Loading