How-to: Apple Pay - via Stripe

If you don't see Apple Pay as an option automatically, then you'll need to take some extra steps. If you have already done this, check the troubleshooting section at the bottom of this page.

1. Confirm you have Apple Pay as Enabled under payment methods in Stripe
   
   1. Go to your Payment Methods
      1. switch to the account connected to YouLi

1. 1. Click on YouLi Default Configuration
   2. Confirm Apple Pay is Enabled
      1. If not, click to Enable
         
         
2. Add your White Label Domain (WLD) (skip this step if your trip pages use "youli.io")
   
   1. Log into YouLi
   2. Go to Accounts -> Payments
   3. Click "Add Apple Pay Domain"
   4. You should see a small confirmation after you click "Add Apple Pay Domain" button, then you can proceed to the testing.
      
      
3. Test on a safari browser on a device with valid cards in the linked Apple Wallet, you should see it as an option next to Card, like this:
   
   
   Or if you use the Adaptive Pricing mode, it will show below the Card option
   
   
   
   

How to Test Apple Pay Integration

As a Planner, you can easily verify if Apple Pay is active and working on your checkout flow by following these steps:

1. Get your link: Create or select a trip with Stripe enabled, then copy its public sharelink.

2. Set up your test device: Prepare an Apple device (iPhone, iPad, or Mac) that meets the following conditions:

- Logged into an active iCloud account.
- Has at least one valid card added to the Apple Wallet.

3. Run the test in Safari:
- Paste and open the sharelink strictly using the Safari browser.

- Go through the registration/checkout flow to open the payment popup.

4. Verify: You should now see the Apple Pay option displayed next to or below the standard Card option.

Troubleshooting

I can't see the option to pay with Apple Pay

Check for Apple Pay below the credit card option after clicking to pay from the invoice or checkout. In that popup there are two ways the option could appear.

If you do not use Adaptive Pricing, it will show as a white box you select and then click the PAY button, see below:

If you do use Adaptive Pricing or Surcharge Capping, it will show as a dark box you click to start the process directly. No need to click the PAY button. See example below.

If you still don't see the option for Apple Pay, please confirm:

1. The steps in this article have been completed
2. Your device is logged into an iCloud account
3. The iCloud account has a valid card in the Wallet
4. You are using a Safari browser (on mac or phone)

If those are all true, please open a ticket to get more help.

I see the option but when I authorize the payment I get this error:"Try different Payment Card"

If you see an error like this in the apple pay dialog, then it might be because the billing address or email address has not been completed.

To resolve this issue:

1. Click "Cancel" and then check for errors on the previous dialog.

2. Check that the email address is complete and valid
3. Check that the billing address is complete (if required)
4. Then click to Apple Pay again.