FAQ
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      2. FAQ

      Is the Notify Planner/Pay Now Button not appearing?

      If you had a Traveler report that they do not have the option to make their payment, this might be why.

      Where is the PAY NOW or NOTIFY PLANNER button?

      • Is the NOTIFY PLANNER or PAY NOW button not appearing for your Travelers when they go to check out? PAY NOW BUTTON
      • Your Travelers cannot check out until they have selected one of the options under MAKE A PAYMENT NOW and CHOOSE A PAYMENT METHOD. After BOTH have been completed, your Traveler will get the option to make a payment or notify the trip planner. PAY NOW BUTTON 2

      Need more help? 

      Reach out to the YouLi Support Team via the chat box at the bottom of your screen or submit a Support Ticket request. If you need more advanced support, schedule a 1:1 Consulting session with one of our experts, and we will walk through Traveler flow options & best practices.