Understanding Trip-Level Reporting in YouLi

📊 Trip CRM & Reports

Flexible Reports for Travelers, Tasks, and Add-ons

To access Trip-Level reports:

1. Go to your Trip Dashboard
2. Open your Trip
3. Navigate to Trip Menu → Trip CRM & Reports

From here, you can generate two powerful report types:

1. One Row Per Person

Best for analyzing individual travelers.

Includes:

• Traveler details
• Task responses
• Add-on selections

Use this when you want a detailed, per-person view of your trip data.

👉 Learn more:  How-to: Pull a Report That Includes Tasks & Add-ons

2. One Row Per Invitation Group

Best for group-level insights (e.g. families, schools, or organizations).

Includes:

• Group-level information
• Invoice summaries
• Payment breakdowns

Use this for:

• Rooming lists
• Group billing
• School or organization-based travel

👉 Learn more: How-to: Pull a Report By Invitation Group Or a Rooming List

💳 Trip Payments Report

Track Payments for a Specific Trip

Need to see all payments for a trip?

Go to:
Trip Menu → Manage Payments → Payments

The Trip Payments Report shows:

• Payments received
• Payment dates
• Refunds
• Traveler balances

Exporting Payment Data

You can:

1. Select specific travelers or payments
2. Click Export Selected
3. Download as CSV or Excel

👉 Learn more: How-to: Pull a Payment Excel or .CSV For Your YouLi Trip

⚡ Save Time with Configured Reports

Tired of customizing reports every time?

You can request a Configured Report, which:

• Applies your preferred format automatically
• Works across all trips
• Saves time on repeated exports

👉 Contact us to set this up.

Which Report Should You Use?

Understanding Trip Level Payment Breakdown & Net Amount

You might notice that the Net amount inside YouLi does not perfectly match the final payout amount shown in your Stripe dashboard.

The Purpose of the Surcharge Learn more about Surcharge 

The credit card surcharge is an optional fee passed directly onto the traveler during checkout. Its primary purpose is to completely offset and cover your payment processing costs, specifically the Stripe processing fee and the YouLi application fee.

By enabling a surcharge, you ensure that the traveler absorbs these transactional expenses, protecting your original package price and ensuring your business does not lose revenue to platform and merchant fees.

Why does the YouLi Net Amount look different from Stripe?

Simply put, YouLi and Stripe view transactions from two different angles:

• Stripe focuses purely on total cash flow (Gross Amount minus Total Fees = Your Payout).
• YouLi is a travel management platform designed to help you reconcile trip values, vendor costs, and profit margins. Therefore, YouLi strips away all transactional variables—including credit card surcharges—to give you the "pure value" of the booking itself.

Breaking Down the Formula

How YouLi calculates the final Net row in your breakdown:

YouLi Net = Total Paid by Traveler - Stripe Fee - YouLi Fee - Surcharge.

Example Scenario:

• Total Paid by Traveler (Gross): 438.84

• Stripe Processing Fee: -13.03

• YouLi Application Fee: -4.38

• Credit Card Surcharge (Passed to Traveler): -14.84

The YouLi Calculation: 438.84 minus 13.03 minus 4.38 minus 14.84 = 406.59.

In YouLi, 406.59 is recorded as the net revenue generated by the tour package itself.

The Stripe Calculation (Your Actual Payout):

Stripe does not treat the surcharge as a separate bucket; it simply takes the gross payment and deducts the fees: 438.84 - 13.03 - 4.38 = 421.43.

You will see 421.43 deposited into your bank account via Stripe.

How to Reconcile the Two Systems

If you are looking at a YouLi payment report and want to quickly figure out how much money actually hit your Stripe account, you do not need to log into Stripe every time.

Simply use this quick math shortcut straight from the YouLi breakdown:

Actual Stripe Payout = YouLi Net Amount + Surcharge. 

If you're unsure which report fits your needs, reach out to Support — we’re happy to guide you.