DID YOU KNOW: We offer White Label Apps as well so you can direct travelers to an app with your brand name on it. Learn more and get started building your own app.
Your YouLi Trip App
Plans: PRO and above
Not only do you and your Travelers have a one-stop-shop where you can manage payments, tasks, and an interactive itinerary on your computer, but now, your travelers can access everything on their mobile devices via the mobile YouLi TRIP APP.
Enable the Option and Change the Label
When editing your menus, you can enable/disable the option to download the app per TRIP. You can even change the label.
- Removing the link does not remove apps from people's phones, just means they won't be directed to download it from your trip.
- People can still use the app if the link is not present, but they are very unlikely to do so if the menu item is not there.
The default label is "Load in App"
How it appears for Travelers
If they are viewing on the desktop, they will see it as a menu item either on the left or top depending on your style.
On mobile, the button is prominent in the header if you have the left nav style, or it will be in the header navigation if you use a top nav style.
Example on mobile with left nav menu:
Here's an example on a dekstop view when the menu is on the left. It's the last option in the list and will show the label you entered, by default "Load in App"
When clicked on desktop, it shows a video explaining how to get the app on their phone:
The help link takes them to this page
If your team has a White Label App configured, when a traveller clicks the link on a desktop device, a pop-up window will appear directing them to download your app from the App Store or Google Play.
Download the Mobile App on Apple or Android
You can always share these links directly if they get lost:
Finding A Trip in the App
- When first loading a Trip: the Traveler will be prompted to enter their EMAIL ADDRESS and be sent an email to LOAD TRIP which will load their Trip inside the YouLi TRIP APP (or you can give them their MAGIC LINK)
Load Multiple Trips
- Travelers attending multiple YouLi-powered Trips can now load their Trips in one place and seamlessly switch between them
- Just click ADD and enter your EMAIL or MAGIC LINK to load another Trip
- Each Trip must be added manually and will be sorted in the order they are added
- Just click the three dots in the corner to remove or refresh a trip
The YouLi mobile Trip App includes:
- ITINERARY
- PAYMENTS
- TASKS
- RESOURCES
- CONTACT
NOTE: This means that your Travelers can finish TASKS make PAYMENTS, and access their RESOURCES all from the Mobile App when they are online. When offline, they still have access to CONTACT info & ITINERARY information.
ONLINE vs. OFFLINE in a Mobile Trip App: what is available?
We know that travel should be all about getting immersed and shutting off your phone, but we often can't completely disconnect. Especially if you need to check what time breakfast is, it's nice to be able to quickly reference your itinerary whether you're online or offline. That's why the YouLi Trip mobile app allows travelers to save their Trip Page for offline viewing. This does take a few steps before you go offline.
Switching to offline mode will happen automatically when the traveler opens the app while in Airplane mode or if they refresh while offline.
ONLINE features include everything that you can do on the Trip Page from the browser:
- Register
- Make PAYMENTS
- Opt into optional ITINERARY ITEMS
- Complete TASKS
- Clicking on location links to open in map application for directions
- Clicking on external links to websites
OFFLINE mode does NOT allow you to do the above-listed online actions but DOES allow:
- Viewing of ITINERARY & HIGHLIGHTS
- Viewing of TASKS
- Viewing of travel DOCUMENTS that are PDF and images (not links to videos or websites)
- Viewing of other PEOPLE on the Trip (if enabled on the Trip)
WARNING: PDF attachments cannot be viewed offline on Android devices
Before the trip, make sure your travelers download the app
- Set a due date for the "Download Mobile App" task that is added by default on your trip
- They will receive a reminder to download
- OR you can send them a message that includes a link to this video
- The link from the message you send them will start the process shown in the video
- The link from the message you send them will start the process shown in the video
Trouble Shooting
If your traveler is using the app to make a payment, but after clicking "Pay Now" nothing seems to happen, please ask them to scroll up.
- Sometimes, when the invoice page has a lot of content and is very long, the payment window appears at the top of the page