--- title: What is a Trip Coordinator? description: Trip Coordinators are a view-only role. 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[Help Center](https://support.youli.io/?hsLang=en) 2. [YouLi User Roles](https://support.youli.io/youli-user-roles?hsLang=en) # What is a Trip Coordinator? ## Trip Coordinators are a view-only role. This is great for anyone you want to give access to trip information but do not want to edit or make changes. **WARNING:** Once an email address is assigned to be a **Trip Coordinator**, they cannot have any other role and cannot make their own Trips. ### Who should I add as a Trip Coordinator? You will want to invite a **Trip Coordinator** to your trip when you are working with someone that needs to see all the information across all your **Travelers** but should not be able to make changes to the itinerary or other trip information. **TIP:** Often, a **Trip Coordinator** will go on the trip as well. You might also want to add them to the trip as a **Traveler.** Examples include: - Ground tour operator - Guide - Group Leader - Professor - Teacher - Coach - Manager - Executive Assistant ### What will my Trip Coordinator have access to? As a **Trip Coordinator**, the User has a VIEW ONLY role, so they will only be able to: - Access the SHARE TRIP LINK (to share with travelers to get registrations) - CANNOT add/edit people from TripCRM![](https://support.youli.io/hs-fs/hubfs/trip-coordinator-cannot-add-people-png.png?width=355&height=72&name=trip-coordinator-cannot-add-people-png.png) - View ITINERARY & HIGHLIGHTS and optional itinerary responses - View TASKS and TASKS RESPONSES - View RESOURCES & UPLOADS - TRIP RESOURCES provided by **Planner** to **Travelers** - Documents uploaded by **Travelers** in response to TASKS - Send messages, invites, and reminders to **Travelers** if they have been listed as the **Trip Page Contact.** **TIP:** The **Trip Owner** will be able to send messages as if they were the **Trip Coordinator** since they may get better responses from people if they get the message from someone they know. ### How do I add a Trip Coordinator? - **Trip Coordinators** can be added to a trip from MANAGE TRIP PLANNERS - Select ADD USER![Manage Trip Planners](https://support.youli.io/hs-fs/hubfs/Manage%20Trip%20Planners.png?width=600&height=288&name=Manage%20Trip%20Planners.png) - Enter their email ![](https://support.youli.io/hs-fs/hubfs/image-png-Nov-25-2022-09-57-46-9649-PM.png?width=500&height=337&name=image-png-Nov-25-2022-09-57-46-9649-PM.png) - Fill out the information and select ADD ![](https://support.youli.io/hs-fs/hubfs/image-png-Nov-25-2022-10-02-26-6238-PM.png?width=500&height=559&name=image-png-Nov-25-2022-10-02-26-6238-PM.png)   ### Troubleshooting #### Why am I only seeing the option to add someone as a Co-Planner (and not a Trip Coordinator)? - If, when following the steps above, you're seeing this ![](https://support.youli.io/hs-fs/hubfs/Screenshot%202023-03-16%20at%209-59-56%20AM-png.png?width=500&height=354&name=Screenshot%202023-03-16%20at%209-59-56%20AM-png.png) - And after clicking "CONTINUE" you are not seeing these different role options (but it's stuck on **Co-Planner**), this is because the email address you entered already has a different type of YouLi account (like a **Co-Planner**, for a different TRIP). ![](https://support.youli.io/hs-fs/hubfs/Screenshot%202023-03-16%20at%2010-11-29%20AM-png.png?width=500&height=396&name=Screenshot%202023-03-16%20at%2010-11-29%20AM-png.png) - If the person you're trying to invite to be a **Trip Coordinator** already has an **Explorer** account or has been added as a **Co-Planner** in the past, they cannot be added as a **Trip Coordinator**. - **Trip Coordinator** is a specific kind of user in YouLi and you cannot be a **Trip Coordinator** on one Trip and a **Co-Planner** on another. ### If you absolutely need this Trip Coordinator email to be assigned to a different role, you can use this workaround: ##### 1. Change the Trip Coordinator’s existing login email Ask the Trip Coordinator to log in, then go to Account \> Login Email and update their login email to a different address. This change will free up the original email so the system can assign the Trip Coordinator role to the new email, and the original email address can then be used for another role. ##### 2. Use Email Aliases You can work around this limitation by using **email aliases**. For example: - If `jenny@youli.team` is already assigned as the Trip Coordinator for one trip, - You can use `jenny+coordinator@youli.team` to assign her as the Trip Coordinator for another trip. Although this is treated as a separate email address in the system, all emails will still be delivered to the **same inbox** (`jenny@youli.team`). This feature is supported by most email providers (like Gmail and Outlook) and is known as **aliasing** or **plus addressing**. #### Can a Trip Coordinator also be a Traveler on Trips? - Yes! ALL users in YouLi can also be **Travelers** - if the email on the account matches then they will see their TRIPS under the "MY TRAVEL" tab in their TRIP DASHBOARD. - If you'd like your **Trip Coordinator** to also be added as a **Traveler** (to the same TRIP), ideally you'd add them first as a **Trip Coordinator** when you make the Trip. Once they are added as a **Trip Coordinator**, you can add them as a **Traveler** too (using the same email address) and they will then also see the Trips they are going on as a **Traveler** (Important: they don't need a separate YouLi "Traveler" account) - [Get Started](https://support.youli.io/get-started?hsLang=en#main-content) - [Checklists](https://support.youli.io/get-started?hsLang=en#checklists) - [Setting up your account](https://support.youli.io/get-started?hsLang=en#setting-up-your-account) - [Setting up your Trip Page](https://support.youli.io/get-started?hsLang=en#setting-up-your-trip-page) - [Video Tutorials](https://support.youli.io/get-started?hsLang=en#video-tutorials) - [Trip Registration](https://support.youli.io/get-started?hsLang=en#trip-registration) - [Emails](https://support.youli.io/get-started?hsLang=en#emails) - [Packages & Installments](https://support.youli.io/get-started?hsLang=en#packages-installments) - [Payments](https://support.youli.io/get-started?hsLang=en#payments) - 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